Remember flying toasters, anyone? Go to an old video game arcade and you’ll see the problem: after enough time with a static image on the display, those pixels would be ‘burned in’ and permanently display a ghost image, even with the screen completely turned off. When you are using Outlook 2016 (Volume License msi-version), Outlook 2013 or previous, then you can create a special “ App password” which you’ll have to use within Outlook to logon to Gmail rather than using your regular password.Įarlier versions of Outlook require an App Password when 2-Step Verification is enabled for your Gmail account.įor step-by-step instructions to set this up see: Outlook and 2-Step Verification for Gmail accounts.Back in the old days of CRT (cathode ray tube) computer monitors, computers were designed to turn off screens or switch to a “screen saver” that would vary the image on screen over long periods of time to avoid “burn in”.
When using Outlook for Microsoft 365, Outlook 2019 or Outlook 2016 (except for the Volume License msi-version), Outlook will prompt you for your credentials and the additional verification step as these versions offer native support for OAuth 2.0 for Gmail accounts.Īuthentication verification step 2: Enter a code obtained via an SMS text, the Authenticator app or a Google prompt on your phone. Outlook for Microsoft 365, Outlook 2019 and Outlook 2016 Secure your Gmail account with 2-Step Verification. This is a bit more work but also quite a bit more secure and highly recommended. Solution 2: Enable 2-Step Verification (Recommended)Īnother way to go would be to enable “ 2-Step Verification”.
This can be done via the “ Allow less secure apps” page where you set it to “On”.īy default, Basic Authentication has been turned off in Gmail. Solution 1: Re-enable Basic AuthenticationĪ quick way to solve this, is to re-enable Basic Authentication for Outlook in your Google Account Settings.
This is because Google has turned off Basic Authentication by default for all new accounts and accounts which haven’t synced within the last 30 days and only lets you authenticate via the OAuth 2.0 standard.Īs a result, you’ll get Send/Receive errors (0x800CCC0E) and could get prompted for your Gmail password again in Outlook and the login could fail even when you supply the correct password. When configuring your Gmail account in Outlook (or other mail clients such as Thunderbird and Mail apps on (older) smartphones), you may run into continuous password prompts or sync errors.
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